What Does a Web Design Agency Do?

A web design agency builds, updates, redesigns and maintains websites for businesses.

Their knowledge and experience enable them to offer advice and support for your website, create stunning designs, and handle the technical aspects.

An agency will carefully plan, design and implement your site, incorporating your branding and building it to your specification. Choosing an agency that understands your goals and can offer appropriate services is important.

Do You Need a Website?

Your website represents your organisation online.

Depending on the nature of your business, your site can be purely for an online presence to a marketing tool to enhance your company’s reputation to a fully-fledged e-commerce site. A website is an essential tool for most companies to promote their business. For online retailers, an e-commerce site is crucial for sales.

Two women looking at a website
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Do You Need a Web Design Agency?

Building a simple or e-commerce website using services that give you a pre-built option to customise yourself is possible.

However, you will not receive the expertise of a web design agency that can help you optimise your website for your business. You will also not benefit from a professional design focusing on the user experience.

A web design agency will be a greater financial outlay than doing it yourself. The higher costs are an investment in your company’s future success. You will have the long-term support of an agency that understands your business and how best to achieve your goals. 

If you choose to build your own, depending on your experience, you may have to go through a huge learning curve. You might need to outsource some of the work and find it challenging to keep up with the maintenance. You also won’t benefit from the guidance of an agency. 


Organising A Deck Of Wireframe Cards

What Should You Expect When Hiring a Web Design Agency to Build Your Website?

Your agency will initially take the time to understand your business and goals to define the optimal options for your site.

These planning stages are essential to get right before the design and development begin. 

Website Wireframe

Once work is ready to commence, the designer will create designs that complement your branding, provide a positive user experience, and create a logical user journey.

Your site is static at this point, and you won’t be able to see elements working. Assuming you have had clear communications with the agency and they have explained how things will work, you should have enough information to be able to sign off on the designs when you’re happy with them. 


The front-end developers then create a working version of your site where you can see everything in action, albeit in a test scenario.

It is still possible to make tweaks, though major changes will require going back to the drawing board and possibly incur additional costs.

The back-end developers can work simultaneously at the same time as the front-end developers, depending on the nature of your site. They will add functionality such as the ability to update the content or to sell products.

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What Else Can a Web Design Agency do?

The services web design agencies offer will vary. You can expect them to help you with an existing site, even for one they didn’t originally build. They will probably also provide support and maintenance for your website as well as services such as search engine optimisation (SEO).


Is The Hideout a Web Design Agency?

The Hideout is a full-service agency that offers web design and development, support and maintenance, and hosting. We can support your business through various projects by providing a wider range of services, such as branding and logo, email marketing, and SEO/PPC (pay-per-click).

We believe in building long-term relationships with our clients and are proud to help them with their success stories. They have peace of mind knowing they can rely on our creative and technical talents.

If you would like to find out more, you can chat with our team at 01622 238535 or team@thehideout.co.uk.