Support

We love our customers, we’re not here to build you a website and say goodbye. Our client retention speaks for itself with many customers being with us for over a decade.

writing-notes-on-notepad
On Screen Close Up of A HTML Code

We value you, many of you have been with us for years and we’re proud of the work we’ve created together. That’s why we have a dedicated support team who are on hand to help you beyond launch day. Our team are here to ensure your website is working for you, it’s kept up-to-date with new advances in technology, and there’s a friendly voice at the end of the phone when you just can’t remember how to add that widget or image to the page.

We have a variety of support and maintenance packages that will give you complete peace of mind.

 

The Hideout

Our support services go beyond just the support team. Your Account Manager will continue to keep in touch with you whether we’re working on a live project for you or not. We value regular catch ups with all of our customers to keep you updated, answer any questions you may have or just have a chat over coffee (and slice of cake!). We want to be an extension of your team, not just your agency!