Support
We love our customers, we’re not here to build you a website and say goodbye. Our client retention speaks for itself with many customers being with us for over a decade.
![writing-notes-on-notepad](https://thehideout.co.uk/hideout-app/app-uploads/2016/10/hideout-100-1500x1500.jpg)
![On Screen Close Up of A HTML Code](https://thehideout.co.uk/hideout-app/app-uploads/2016/10/hideout-38-1500x1500.jpg)
We value you, many of you have been with us for years and we’re proud of the work we’ve created together. That’s why we have a dedicated support team who are on hand to help you beyond launch day. Our team are here to ensure your website is working for you, it’s kept up-to-date with new advances in technology, and there’s a friendly voice at the end of the phone when you just can’t remember how to add that widget or image to the page.
We have a variety of support and maintenance packages that will give you complete peace of mind.
![The Hideout](https://thehideout.co.uk/hideout-app/app-uploads/2018/08/hideout-2018-22-1500x1500.jpg)
Our support services go beyond just the support team. Your Account Manager will continue to keep in touch with you whether we’re working on a live project for you or not. We value regular catch ups with all of our customers to keep you updated, answer any questions you may have or just have a chat over coffee (and slice of cake!). We want to be an extension of your team, not just your agency!