Supplying the South East
South East Water manages and provides water to more than 2.2million customers across Kent, Hampshire, Berkshire, Sussex and Surrey.
With a focus on delivering exceptional customer service and encouraging a digital-first approach, the marketing and communications teams have developed a strong brand and tone of voice which is essential to maintaining quality and consistency across all their communication channels, both externally and internally.
An outsourced marketing team
Acting as an extension to the South East Water marketing team, we’ve worked on various design and digital campaigns on an ad-hoc basis.
Whether the team need a full range of services – as they did when delivering the Customer Challenge Group which required a logo, microsite, marketing materials and annual report – or just a one-off piece of design to support a campaign such as an infographic or a suite of icons, we are always on hand to help.
Internal communications
In addition to working with the team on external marketing campaigns and projects, we have also created a number of assets for South East Water’s internal communications too.
From producing a digital look book to help the communications team with branding to working on design assets such as icons, leaflets and documents, we have a completely holistic understanding of the South East Water brand and how it’s communicated, not only to its customers but also its staff.
